Warehouse Supervisor (2IC)
Job Description & Workplace Context
Key Responsibilities
- Oversee daily warehouse and distribution activities
- Supervise, guide, and motivate warehouse personnel
- Coordinate receiving, storage, picking, packing, dispatch, deliveries, and collections
- Manage incoming international shipments and internal stock movements
- Process customer orders accurately and efficiently
- Coordinate delivery schedules and customer collection requirements
- Monitor inventory levels and maintain accurate stock records
- Organise cycle counts and investigate stock discrepancies
- Ensure appropriate stock rotation and safe product storage
- Maintain high standards of warehouse cleanliness and organisation
- Ensure standard operating procedures are consistently followed
- Maintain strong workplace health and safety practices
- Assist with workforce planning and additional labour requirements
- Coordinate servicing and certification of vehicles and warehouse equipment
- Ensure company property, machinery, and vehicles remain safe and operational
- Support facility compliance and required operational certifications
- Coordinate the efficient receipt and processing of incoming containers
- Keep inventory and warehouse management systems accurate and current
- Monitor order fulfilment and DIFOT performance
- Prepare accurate timesheets, operational records, reports, and compliance documentation
- Identify operational bottlenecks and opportunities for improvement
- Introduce initiatives that improve productivity, efficiency, and customer service
- Support the Warehouse Manager with staffing and operational planning
- Work with other teams to maintain reliable customer service
- Promote teamwork, accountability, initiative, and professional standards
Candidate Requirements & Eligibility
- Relevant experience in warehouse supervision, logistics, distribution, supply chain, or a similar environment
- Previous responsibility for supervising or coordinating warehouse staff
- Practical knowledge of inventory and stock-control procedures
- Experience handling customer orders, dispatch, deliveries, or collections
- Understanding of workplace health and safety requirements
- Comfortable working in a hands-on warehouse environment
- Strong leadership and people-management capabilities
- Good communication and customer-service skills
- Strong organisational and time-management abilities
- High level of accuracy and attention to detail
- Ability to manage competing priorities and operational deadlines
- Experience using inventory or warehouse management systems
- Strong problem-solving and decision-making skills
- Ability to identify practical ways to improve operational performance
- Reliable, proactive, and willing to take ownership
- Willingness to undertake additional training and development
- Ability to provide genuine and verifiable employment history and professional credentials
- Overseas applicants must satisfy applicable New Zealand employment and visa requirements
- Sponsorship available for the right verified candidate
Inquire About This Role
Our dedicated overseas recruitment team handles candidate matching and eligibility verification. Contact us directly to inquire about this position.
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