Account Manager/Recruiter

Job Description & Workplace Context

Key Responsibilities

• Deliver professional duties in compliance with health and safety regulations
• CollaboratDevelop and maintain trusted relationships with clients and employees
• Act as a key contact for clients regarding recruitment and workforce requirements
• Regularly attend client sites to understand staffing needs and maintain strong engagement
• Manage and prioritise high-volume recruitment requests
• Source, screen and coordinate suitable candidates for available positions
• Organise employee rosters according to client requirements
• Coordinate employee onboarding and commencement processes
• Maintain ongoing communication with casual employees
• Respond professionally to employee questions and workplace concerns
• Assist with payroll-related enquiries and workplace health and safety matters
• Support employee performance management and termination processes where required
• Identify workforce challenges and provide practical solutions
• Maintain accurate employee and client information
• Complete required administrative and recruitment documentation
• Work collaboratively with colleagues to deliver reliable recruitment services
• Promote a positive, respectful and professional workplace culturee effectively with team members and on-site supervisors
• Maintain accurate daily logs and documentation

Candidate Requirements & Eligibility

• Relevant trade qualification, diploma, or degree
• Minimum 2 years practical experience in the role
• Good English communication skills
• Eligibility for relevant license or registrationPrevious experience in recruitment, labour hire, account management or a related customer-focused environment is highly desirable
• Strong interpersonal and relationship-building skills
• Excellent verbal and written communication
• Confident dealing with clients, employees and other stakeholders
• Strong attention to detail and organisational skills
• Effective time management and ability to prioritise competing tasks
• Professional and confident telephone manner
• Positive attitude with a willingness to take initiative
• Strong problem-solving and decision-making skills
• Ability to work effectively in a fast-paced environment
• Good computer literacy and ability to learn new systems
• Ability to work independently while contributing to a close-knit team
• Valid driver's licence
• Reliable transport
• Willingness to undertake both office-based and client-site responsibilities
• Candidates requiring visa sponsorship may be considered where eligible